General
Frequently Asked Questions
Is your jewelry safe for sensitive skin?
In short, yes! All purchased metal components for my products are hypoallergenic and nickel free for those with sensitive skin.
How heavy are your earrings?
Generally, each pair weighs less than a quarter and won't weigh your earlobes down. Clay earrings are especially great because of their light weight! Â
What is the price range of your products?
Products in my shop range from $10 to $44.
How do I care for my clay jewelry?
Care cards are sent out with each purchase of Clay by Denee earrings to ensure the longevity of your jewelry, but generally keep the following in mind:
Do not bend or sit on your clay earrings. Do not use chemicals, harsh jewelry cleaners, or solvents to clean your jewelry. If dirty, gently wipe with a soft, damp cloth to prevent scratching the surface of the earring (whether that be clay or resin.)
Avoid wetting your earrings as this can cause the brass components on your jewelry to tarnish. If this happens, try using a product like Brasso to refresh and bring back shine to the tarnished areas.
My ears aren't pierced. Do you sell any clip on earrings?
Absolutely! Any pair of earrings on my site can be custom modified with clip on backings. If you would like this option, please make sure to mention this request upon check out.
Shipping + Returns
Do you offer international shipping?
Unfortunately, we only offer shiping within the United States as of now. But as we expand, we're hoping we'll be able to extend shipping to other regions as well!
Are returns accepted?
For hygienic purposes there are no returns, but if an earring breaks it can be repaired or replaced. Â